英文道歉信合集15篇

在學(xué)習(xí)、工作生活中，我們使用上道歉信的情況逐漸增多，道歉信是當(dāng)無法答應(yīng)對方的所請所托或因個(gè)人失誤引起對方不快時(shí)，表示陪禮道歉的一種信函。那要怎么寫好道歉信呢？下面是小編整理的英文道歉信，歡迎閱讀，希望大家能夠喜歡。

英文道歉信1

游客朋友們：

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見，今年在政府論壇上有兩封公開批評我們的帖子，說實(shí)在的，剛剛看到的時(shí)候，心里確實(shí)是堵得慌的，不高興的，總覺得目前國內(nèi)旅游市場大環(huán)境就是這個(gè)樣子，大社不強(qiáng)，小社散差，從業(yè)人員服務(wù)意識、技能普遍不強(qiáng)等等，剛開始，我們確實(shí)給自己找了一些自我安慰的借口。

現(xiàn)在再認(rèn)真思考這個(gè)問題，我們覺得，做為從業(yè)人員有責(zé)任、有義務(wù)，也必須為游客提供更為輕松、快樂的旅游時(shí)光。坦誠的說，今年7、8兩個(gè)暑期月份下來，在我們質(zhì)檢回訪過程中，所發(fā)現(xiàn)存在質(zhì)量問題的，游客投訴到公司的也絕不僅此兩例。

我們總結(jié)分析下來，存在質(zhì)量問題的主要是散客出游群體，暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好，某些導(dǎo)游態(tài)度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類，一類是組團(tuán)旅行社，我們**就是這樣類型的旅行社，面向終端客戶收取客源;一類是地接旅行社，主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社，如揚(yáng)州蘇之旅旅行社，儀征旅行社同行受制于客源量問題，收到游客報(bào)名后，無法獨(dú)立發(fā)團(tuán)，只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團(tuán)。這種現(xiàn)狀就導(dǎo)至了組團(tuán)旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來說，儀征散客出游，選擇哪家旅行社報(bào)名的差別是不大的，唯一的區(qū)別所在是旅行社經(jīng)營者的思路，以及遇質(zhì)量投訴后，規(guī)模大一些的旅行社對批發(fā)旅行社的牽制能力會更強(qiáng)一些，僅此兩點(diǎn)而已。

關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn)，就是導(dǎo)游，景點(diǎn)美不美，全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會更為精彩外，對于游客心理的把握能力通常也會很強(qiáng)，會有較強(qiáng)的協(xié)調(diào)溝通能力，而目前導(dǎo)游的生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導(dǎo)致了其責(zé)任心的下降，因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游，而是因?yàn)槁糜螛I(yè)的季節(jié)性特別強(qiáng)，旺季再多導(dǎo)游也不夠用，進(jìn)入12月份以后的3個(gè)月淡季對于小旅行社而言，可能1個(gè)導(dǎo)游都嫌多，這個(gè)微利行業(yè)人力成本應(yīng)該是最大的成本了，所以這種季節(jié)性的特點(diǎn)也導(dǎo)致旅行社不敢、不能用過多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名，在揚(yáng)州地區(qū)算得上是規(guī)模龐大的一支導(dǎo)游隊(duì)伍了，但也只能應(yīng)對平常季節(jié)的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團(tuán)隊(duì)，就是一個(gè)主要由兼職導(dǎo)游帶隊(duì)的團(tuán)隊(duì)。

從我們自身的角度來講，我們必須認(rèn)真反思這個(gè)行業(yè)，認(rèn)真反思自已，如果不能真正將客戶贏這個(gè)第一戒寫到我們每個(gè)員工心里去，**旅行社終將被市場淘汰。從上周起，我們已經(jīng)開始在竭盡全力探討游客旅游體驗(yàn)的問題，我們希望盡快將我們的服務(wù)意識、服務(wù)技能，迅速從對人的服務(wù)，提升至對客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的.工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現(xiàn)狀，終將實(shí)現(xiàn)給游客創(chuàng)造輕松快樂時(shí)光這個(gè)最終目標(biāo)。當(dāng)然，接下來可能還會有質(zhì)量問題出現(xiàn)，還會有游客投訴，但我們會以最好的狀態(tài)，迅速處理這類的質(zhì)量問題，給游客一個(gè)盡可能滿意的答復(fù)。

英文道歉信2

Dear xx,

I am writing this letter to express my apology that xx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

英文道歉信3

Dear teacher,

I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

Yours,

**

英文道歉信4

Dear John:

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

　　Sincerely yours,

　　Alice

英文道歉信5

XXX:

Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

XX

date

譯文：

XXX：

對不起，我遲到了。我認(rèn)為這是一個(gè)壞習(xí)慣，壞習(xí)慣。我會早點(diǎn)去學(xué)校，然后去上課的時(shí)間。我不會再遲到了，請?jiān)徫?，相信我。謝謝你!

XX

年 月 日

英文道歉信6

Dear xxxxx,

I am writing this letter to express my apology that xxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely,

xxxxxx

英文道歉信7

Dear Mr. Sherry:

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.

Once again, I apologize for any inconvenience caused.

　　Sincerely yours,

　　Zoe

英文道歉信8

Dear xxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

　　Sincerely yours,

　　xxx

英文道歉信9

Dear xx,

Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.

I' ll never be late for school again, please forgive me and believe me. Thank you!

Yours Sincerely，

Alison

英文道歉信10

dear david:

i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.

i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.

　　sincerely yours,

　　tom

英文道歉信11

Dear xx,

Im so sorry, I was late for school. I think its a bad habit and bad manners. I will go to school a little earlier, and go to attend class on time.

I' ll never be late for school again, please forgive me and believe me. Thank you!

Yours,

xx

英文道歉信12

Dear xxx,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

XXX

英文道歉信13

DearXXX,

I am writing this letter to eXXpress my apology that XXXX.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

英文道歉信14

親愛的張xx:

我很抱歉地告訴你，我昨天晚上不能參加你的生日聚會。那是因?yàn)槲业睦吓笥褯]有告訴我確切的時(shí)間就來我家了。我不得不在整個(gè)晚上用我的熱情招待那些朋友，我將在接下來的兩天里繼續(xù)招待他們。

我真后悔沒有親自去慶祝你的生日，錯過了一個(gè)和我們友好的同事一起享受生活的好機(jī)會。我昨天給你準(zhǔn)備了一份漂亮的禮物，今天下午將送給你，以示我最好的生日祝福。另外，我相信你會理解我的。

最美好的祝愿，

此致

敬禮!

　　你真誠的湯姆

　　日期：

英文道歉信15

Dear:

I am so sorry that I was late to the class this morning.Although it because that I missed the bus so that I had to wait another 15 minutes for the next one,I still need to take the full responsibility for it.

If you would accept my appologize,that would be great.I promiss you that I will not be late to any class again.

　　Yours sincerely

　　Tony Blair